Calibration Laboratory |
DESCRIPTION OF LABORATORY
RDS Calibration was established in 2013 and became operational depending on RDS Health Services Tourism textile Construction Industry and Trade Ltd. Company. In a short time, has become one of the innovative companies that shape the industry on calibration. Since its establishment, our company does not compromise the principles of quality and customer satisfaction; with its services in all circumstances our company target customer satisfaction as its priority. Our Calibration laboratory was built as connected to the company headquarters.
FREQUENTLY ASKED QUESTIONS ON CALIBRATION:
Why the calibration is required?
It is required to determine how close are the values shown by the measuring device to the actual values and if your device is doing the right measurement.
Is it necessary to make a calibration?
Calibration in the industrial field is optional. However due to ISO 9001 Quality Management System, ISO 22000 Food Safety Management System, ISO 14001 Environmental Management System, OHSAS 18001 Occupational Health and Safety Management System, ISO 16949 Automotive Industry Quality Management System, and in Health Sector due to Quality Management the monitoring and measuring instruments are subject to calibration on a mandatory basis.
In what periods should be the calibration?
Calibration period should be determined by qualified personnel by taking into consideration the the manufacturer's recommendation, the device operating conditions, frequency of use and the risk status.
In which cases the calibration is invalid?
When the calibration period is over, if the device goes to repair for any reason, when the device got hit, then the calibration procedure is invalid.
I just got my device, should I have calibration?
Even if your device is new, the calibration must be done.
What does uncertainty in the calibration certificate mean?
A value is calculated considering that the errors that may occur during the measurement occur at the same time. This value defines the estimated value range that can be found around the average value of the quantity being measured and defined as uncertainty. The value of uncertainty determines how much and in which interval the measurement result should be trusted, and uncertainty value must be declared with the measurement result. While assessing the measurement results of the device, the value of uncertainty should be absolutely considered.
I sent my device to calibration, but it still cause distortion measure, why?
Calibration is the process of comparison of the test device with a reference device which its accuracy is known, in other words test device takes an exam and gets a report card due to result of that exam. If there is any deviation in the test device this should be specified in the calibration certificate Calibration is not the process of adjustment and troubleshooting, it as a process of determining the deviation of the device that measures the deviation.
Which devices should be calibrated?
All devices that affect security and used in decision making processes (Test, Examination, Research and Development, Monitoring, Diagnosis, Treatment and so on.devices), should be calibrated.
What happens if I do not make calibration?
The decisions taken on the erroneous measurements and their applications, leads to labor, wrong diagnosis, wrong treatment and loss of prestige and money. The right decisions should be given but depending on reliable data.
QUALITY POLICY
» Good, professional and technical applications, accurate professional work to ensuring the quality of calibration service that is provided to the customer.
» To ensure continuity of calibration service on the high standards.
» To ensure satisfaction and trust unconditionally of our existing and potential customers by continuously improving our staff and technical infrastructure; to provide legal and ethical fairness in this direction, and providing qualified calibration services in accordance with the laws, the conditions described in the laws and regulations.
» To ensure that all our laboratory personnel involved in the calibration studies, should learn and meet the requirements of quality documentation, policies and our procedures.
» As the management, to provide the necessary infrastructure of and the working conditions to make our laboratory serve according to TS EN ISO / IEC 17025 standard.
» Ensure the confidentiality of customer information.
» To prevent our laboratory from making any action that would diminish confidence, competence, impartiality, judgment and integrity related to its operations.
» Ensure the continuous satisfaction of our customers by delivering a solution to the complaint in shortest time.
» To prevent customer complaints by eliminating identified service nonconformities as soon as possible.
» To maintain the necessary staff training and its continuity to make our laboratory to serve in accordance with TS EN ISO / IEC 17025 standard.
» To ensure that calibration services are conducted in accordance with the defined methods, standards, and our customers' requirements.
» To provide high-quality calibration services in accordance with the conditions defined by the laws and regulations. For this purpose, to expand the number of reference devices and to improve their accuracy.
» To increase staff productivity and satisfaction.
QUALITY OBJECTIVES
» Continuous development and improvement of staff and technical infrastructure.
» To provide high-quality calibration services in accordance with the conditions defined by the laws and regulations. For this purpose, to expand the number of reference devices and to improve their accuracy.
» To check whether the training given to lab staff has reached its aim by increasing them
» To protect the current 2013 system with accreditation and declared measurement capabilities (uncertainties)
»To increase the staff productivity and satisfaction
» To increase the customer satisfaction and reduce the customer complaint
» the increase in marketshare and business volume
